We're currently experiencing technical difficulties which mean you may not be able to access your Bookvault portal
Our team are investigating the issue and will have it back up and running as soon as possible

Get in contact with us

Before reaching out to the team, it’s worth checking our status page in order to determine whether or not the issue you are raising is known; as there is a good chance we are working on a solution. By referring to this page you are actively helping the Bookvault team as a large number of duplicate queries regarding a known issue can clog up our customer services and slow our response times.


Need assistance? Our on-site chatbot quickly guides you to relevant help centre articles for instant answers.

Request a meeting / call back

Speak to one of our print experts! Request a call back from one of our team or book a meeting with us for a video call to demo and find out more about the Bookvault system.

Email us

Email [email protected]
One of the team will aim to get back to you in a maximum of 2 working days.  Please avoid sending multiple emails after raising a ticket, as it will delay the resolution process.